As from 1 February 2025, it will not be possible to request repeat prescriptions over the telephone.
We would request that prescriptions are now ordered via one of the following channels:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: SystmOne
- fill out a repeat prescriptions request
- requesting a repeat prescription through your local pharmacy order and collect service
- in person or by post
- by email at severnbank.dispensary@nhs.net
We have a dispensary and are allowed to dispense medication to patients living outside Lydney and more than one mile from a pharmacy. All telephone enquiries regarding prescriptions and emergency repeat prescription requests should be made on 01594 845715 between 11am and 1pm only. Our dispensers Emma and Elaine will help you with your enquiries.
Please allow 5 working days from the time you place your order until you collect your prescription from us.
If you ask us to deliver your prescription to a pharmacy, please remember that the pharmacy will need additional time to make up your prescription.