For appointments, home visits, results, prescriptions and other queries.
Our lines are open 08:30 to 13:00 and 14:00 to 18:30.
If you call at other times you will be advised of the available options.
999 (24 Hours)
For a life threatening emergency call 999 at any time.
111 (24 Hours)
Call 111 if:
- You need medical help fast but it’s not a 999 emergency
- You think you need to go to A&E or need another NHS urgent care service
- You don’t know who to call or you don’t have a GP to call
- You need health information or reassurance about what to do next
Lydney (or Dilke) Minor Injuries: (08:00-23:00)
Go in direct if you have any injury, especially if you feel you might need an x-ray.
Emergency Department (24 hours)
If you have a serious injury or you need attention and Lydney is shut.
There is always a GP service available 24 hours a day. If we are shut, then there are out of hours (OOH) GPs available in the Dilke, Lydney (limited hours) or to visit. They need to be accessed through calling 111 at present.
If you need to see a GP out of hours then call 111, do not turn up at the centre as there is no walk in service and this will mean you will wait longer than if you had called.
Most illness can be treated without attending Gloucester or calling 999. Calling 111 can make things easier by putting you in contact with a GP, or arranging ambulances in emergencies.
The Minor Injury Units in the Forest of Dean (The Dilke and Lydney) can deal with many injuries and will save you many hours of waiting in an emergency department.